Accessibility Statement
Our commitment to ensuring digital accessibility for all users
Last Updated: 2025-10-03
Our Commitment: We are committed to ensuring digital accessibility for all users, including those with disabilities, in accordance with WCAG 2.1 guidelines.
Our Accessibility Commitment
Dr Ales Aliashkevich's neurosurgery practice is committed to ensuring that our website and digital content are accessible to all users, including those with disabilities. We strive to provide an inclusive experience that allows everyone to access important health information and services.
We are continually working to improve the accessibility of our website and digital communications to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Accessibility Features
Our website includes the following accessibility features:
Visual Accessibility
- High contrast text and background colors
- Scalable text that can be resized up to 200%
- Clear, readable fonts without decorative elements that impede readability
- Consistent navigation and layout structure
- Alt text for all images and graphics
- Color is not the only means of conveying information
Motor Accessibility
- Keyboard navigation support for all interactive elements
- Large, easy-to-click buttons and links
- Adequate time limits for form completion
- No content that requires rapid user interaction
Auditory Accessibility
- No auto-playing audio content
- Visual alternatives for audio content when present
- Captioning for any video content
Cognitive Accessibility
- Clear, simple language and instructions
- Consistent navigation and page structure
- Error messages that clearly explain issues and solutions
- Logical reading and tab order
Medical Practice Accessibility
In addition to digital accessibility, our medical practice provides:
Physical Accessibility
- Wheelchair-accessible facilities and parking
- Accessible consultation rooms and equipment
- Support for service animals as permitted by law
- Accessible patient bathrooms
Communication Accessibility
- Qualified interpreters for patients with hearing impairments
- Large print materials available upon request
- Clear verbal communication and written instructions
- Additional time for appointments when needed
Standards Compliance
We strive to comply with the following standards and guidelines:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Disability Discrimination Act 1992 (Australia)
- Australian Human Rights Commission guidelines
- Section 508 of the Rehabilitation Act (US standards)
- EN 301 549 (European accessibility standard)
Testing and Evaluation
We regularly test our website for accessibility using:
- Automated accessibility testing tools
- Manual keyboard navigation testing
- Screen reader compatibility testing
- Color contrast analysis
- User feedback and testing when available
Known Limitations
While we strive for full accessibility, some content may have limitations due to:
- Third-party content or embedded media
- Legacy documents in PDF format
- Complex medical images or diagrams
- Interactive elements that require updating
We are working to address these limitations and provide suitable alternatives where possible.
Feedback and Contact
We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Accessibility Coordinator
Dr Ales Aliashkevich Neurosurgery
Suite 4, Ground Floor, 619 Canterbury Road, Surrey Hills VIC 3127
Phone: 03 9008 4200
Email: info@mineuro.com.au
When contacting us about accessibility issues, please provide specific details about the problem you encountered and the assistive technology you were using, if applicable.
Complaints Process
If you are not satisfied with our response to your accessibility concerns:
- Contact the Australian Human Rights Commission
- File a complaint under the Disability Discrimination Act 1992
- Report web accessibility issues to relevant authorities
Continuous Improvement
Accessibility is an ongoing process. We are committed to regular monitoring, testing, and improvement of our digital accessibility. This statement will be updated as we make enhancements to ensure we continue to meet accessibility standards and user needs.
Alternative Access
If you cannot access content on our website, we can provide information in alternative formats:
- Large print materials
- Audio recordings of content
- Braille documents (by arrangement)
- Plain language summaries
- One-on-one telephone consultations for complex information
Technical Specifications
This website's accessibility features are compatible with:
- Screen readers (NVDA, JAWS, VoiceOver)
- Voice recognition software
- Keyboard-only navigation
- High contrast and dark mode settings
- Mobile accessibility features (TalkBack, VoiceOver)