Terms of Service

Agreement to Terms

By accessing and using the services provided by Dr Ales Aliashkevich's neurosurgery practice (“the Practice”), including our website, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service constitute a legally binding agreement between you and the Practice.

Medical Services

Scope of Services

The Practice provides specialised neurosurgical services including:

• Cervical disc replacement surgery
• Lumbar disc replacement surgery
• Spinal arthroplasty procedures
• Preoperative consultations and assessments
• Postoperative care and follow-up
• Second opinions and referrals

Medical Disclaimer

All information provided on this website and during consultations is for educational purposes only and should not be construed as medical advice. Always consult with qualified healthcare professionals for diagnosis and treatment.

Patient Responsibilities

Information Accuracy

Patients are responsible for:

• Providing complete and accurate medical history
• Disclosing all current medications and allergies
• Updating contact and insurance information
• Following preoperative and postoperative instructions
• Attending scheduled appointments and follow-ups

Informed Consent

Patients must provide informed consent for all procedures after receiving detailed information about risks, benefits, alternatives, and expected outcomes.

Appointment Policies

Booking and Cancellation

• Appointments must be confirmed 24 hours in advance
• Cancellations require 24 hours notice to avoid fees
• Late arrivals may result in appointment rescheduling
• Emergency cases will be prioritised as needed

Fees and Payments

• Consultation fees are payable at the time of service
• Surgical fees will be discussed during consultation
• Medicare rebates and insurance claims will be processed
• Outstanding accounts may incur additional charges

Privacy and Confidentiality

Patient information is protected in accordance with the Australian Privacy Act 1988 and Health Privacy Principles. All medical records are kept confidential and secure. Information will only be disclosed with patient consent or as required by law.

Risks and Complications

All surgical procedures carry inherent risks. Dr Aliashkevich will discuss specific risks associated with your procedure during consultation. While every effort is made to minimise complications, no surgical outcome can be guaranteed.

Limitation of Liability

The Practice and Dr Aliashkevich shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or any information provided on this website.

Website Usage

Acceptable Use

You agree to use this website for lawful purposes only and not to:

• Transmit harmful or malicious content
• Attempt to gain unauthorised access
• Use automated systems to scrape content
• Post false or misleading information
• Violate intellectual property rights

Intellectual Property

All content on this website, including text, images, and graphics, is protected by copyright and other intellectual property laws. Reproduction without permission is prohibited.

Referrals and Second Opinions

We welcome referrals from healthcare professionals and provide second opinions when requested. All referred patients will be treated with the same standard of care as direct patients.

Complaints Procedure

If you have concerns about our services:

1. Discuss the matter with Dr Aliashkevich or our staff
2. If unresolved, submit a formal written complaint
3. We will investigate and respond within 30 days
4. Further escalation to AHPRA if required

Governing Law

These terms are governed by the laws of Victoria, Australia. Any disputes will be resolved through the courts of Victoria or appropriate medical regulatory bodies.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and continued use of our services constitutes acceptance of updated terms.

Contact Information

For questions about these Terms of Service, please contact us: